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Yeah sounds like those SaaSes have a broken funnel/aren't doing a good job, because customers are still annoyed. Being second to market doesn't mean you can't be best!

> If anything, someone should just make an AI that sucks in all the things she mentioned and add it to the NPO's pages. As she mentioned, most NPO work is just marketing and fundraising, and hopefully a little bit of doing some of the work you started it for.

Mitchell is definitely a he, but yeah it sounds like most people don't want to do the marketing and fundraising, and I don't think AI is ready to take that on quite yet.

He notes specifically about how interacting with humans is a valuable part of the experience, sounds like they need better automated management/coralling of existing resources, not necessarily AI.



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