LinkedIn used to have this feature called Find Nearby. It allowed you to connect with people near you and it worked really well during large events. It used Bluetooth too.
They removed it some time in 2021 or 2022 unfortunately.
Your idea is nice, but it’d easier if tighter integrated somehow with another platform.
I have a Miele dishwasher in the US. It works great, but normal clean cycle is 2h37m :( it takes forever. Comes out clean though!
I run it on sanitize (baby bottles) with just pods (and rinse aid, it helps getting the water off/dry) and everything comes out squeaky clean. No matter the gunk on it.
Had a Bosch when I lived in Germany. 1h14min for a normal cycle, pods. Came out squeaky clean too. I miss that machine. The extra time the Miele in the US takes is really annoying
I’ve learned you don’t actually need to sanitize baby bottles in the dishwasher, you can just hand wash them normally, and you don’t get as many leaks. Also watch the rinse aid in a baby bottle - it can cause leaky gut: https://lastinghealth.com/news/rinse-aid-affects-immune-and-....
Modern Bosch machines also have a "fast" mode that is done in just 1h:9m. Of course it uses more water and energy, but I'm fine with that. Dishes come out squeaky clean and mostly dry.
I bought an AEG dishwasher two years ago specifically because it has a 1h "quick" and a 1h30m "normal" cycle (both extend by 15m if you enable the GlassCare option).
I have the same problem and have still not found a workable solution.
Only one there seems to be is to basically rerun 12 years of math, which is really unpleasant because I know 80% of the work making it unrewarding and slow. I don’t know what I don’t know that is super demotivating, indeed.
Wouldn’t you be measuring the interaction with the ordering device? How can I rate the experience if I didn’t interact with the Barista yet?
One of my general problems with tipping is that I have to tip before someone makes the drink. Then end up with burned coffee I tipped for. This feels the same.
The feedback option would be shown on the customer’s phone the next time they open the app, in regards
to their previous visit.
If the customer ordered via the POS, it will be shown on the next visit, if they sign in with their phone number (which is used to save your order history for easy reordering).
I don't want to give feedback for such minor transactions. I just want a coffee. Why do you want to make me do actual work? Giving feedback, especially if it's supposed to be taken seriously, is work, and worse, it feels so utterly pointless. It's such a simple transaction, and this way overcomplicates it.
I had a shop too once (print, Germany, sold it after a few years) and know people owning restaurants. As far as I'm concerned, you are supposed to get your feedback from the "meta data" of your business, not involve the individual customers my making them work. Which is very unlikely to give you true and/or good data anyway. It's like asking people for what they want as "market research", which just shows a lack of understanding of how brains work and way too much believe in the rational mind theory.
It's like you have never been in a coffee shop. A coffee shop needs good vibes, a good coffee supplier, and a cash register. It doesn't even need an espresso machine. The best coffee shop in Oslo only uses aeropress. But it also needs baristas who like coffee and appreciate the chemistry of it.
You seem to have created the anti-human coffee shop.
You don't need my number to sell me coffee. Asking for it is an invasion of my privacy. If you insist on an awards program of some kind, it already exists in it's ultimate form, the stamp card.
Customers should not be tasked with evaluating employees. They have no expertise in the matter.
Employees should not have wages effectively stolen from them under the auspices that "good work is rewarded". You know how you reward good work? Raises, profit sharing, more responsibility, benefits programs, you know typical things employers do for employees in a worker centered environment.
All this also assumes anyone uses these systems as intended. I doubt customers will select ratings in any meaningful way and you will have no way to ground truth if they do or not. Nobody will ever care enough to sit through customer interviews to evaluate whether your one question survey is valid or not. Certainly not for a cup of coffee.
Funny you would mention that... I only recently (< 1 year's time) became aware of Wera. I bought myself some Wera screwdrivers earlier this year. And then I made the mistake of starting to watch Youtube "tool review" channels and discovered a whole slew of brands I wasn't familiar with previously. Now my bank balance is suffering some serious damage, but hey, at least I have some awesome tools.
This seems to focus a lot on the word usage too, which is useful.
Would be great if this combined with PowerPoint Online with Speaker Coach somehow. Then both deck, pace, clarity and word use are addressed. PowerPoint does some of it, but not to the depth that this seems to do it.
They removed it some time in 2021 or 2022 unfortunately.
Your idea is nice, but it’d easier if tighter integrated somehow with another platform.