I've been following the Ellen Pao debacle on Reddit, and her misuse of the term "troll" in the article illustrates her ignorance of Internet and Reddit culture that led to her stepping down as CEO.

I'm sure there were many offensive, harassing, and vitriolic comments and directed at her, however they were a result of her incompetent actions and failure to understand the culture that caused the problem, not due to trolls or trolling.