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> What's unkind is saying, "You're an idiot, and that's a ridiculous idea." Attacking people is not kind, but directness _can_ be kind.

I don't call people idiots at work but I can behave in a way some people view as "adversarial".

> On the other hand, you deserve to be shown some kindness too. If your coworkers don't listen to you, maybe it's time to start looking for a new job.

Oh, they listen they just don't agree. That is the problem with the general "kindness" bit. People simply assume if you are being kind about it that it isn't a big deal.

Many, many people operate on the "If you are not upset, this is not a serious issue". After all, if it only impacts them rarely...it isn't important to them personally.



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