Is there a good reason to not switch to Telegram (or another alternative), which has a web client and native desktop clients? Especially on mobile it's almost no trouble to use two chat apps side by side, as most of the interaction happens through notifications (which send you straight to relevant app).
I switched initially because I was a bit uncomfortable with having long, personal conversations on a Facebook-owned property with no export capabilities, but I've been getting more and more of my friends to switch simply because of the very solid web and desktop apps. And even though they complain initially about installing 'yet another app', in practice it's no trouble (since they only have to use the two apps on mobile, where using both is not really an issue).
The main thing I'm wondering, I guess, is: is it mostly perception that keeps people within one mobile chat ecosystem, or am I underestimating how difficult it is for the average user to use more than one app, and/or slowly move to another app?
I switched initially because I was a bit uncomfortable with having long, personal conversations on a Facebook-owned property with no export capabilities, but I've been getting more and more of my friends to switch simply because of the very solid web and desktop apps. And even though they complain initially about installing 'yet another app', in practice it's no trouble (since they only have to use the two apps on mobile, where using both is not really an issue).
The main thing I'm wondering, I guess, is: is it mostly perception that keeps people within one mobile chat ecosystem, or am I underestimating how difficult it is for the average user to use more than one app, and/or slowly move to another app?