The people who deal with it best I think are sort of the aloof types. They may not even read their own Twitter feed, delegating it to a social-media staffer. Notch has the problem that he uses it as a personal account and is on it regularly, so he reads comments @directed at him, tries to reply to them, etc. He also has a public email address that he reads, and it sounds like people send weird/angry emails to that, too, so it ends up going beyond just Twitter. I could see getting annoyed if people were constantly emailing me in that manner.

I think he's clearly a nice guy and cares deeply about what he has created and the people that use it.

However, I think a saying I heard today summed it up quite well: "A few boos can drown out a lot of cheers."

With a sense of perspective as to what he has achieved, the people that complain must be a very small minority.

Also, I feel that people are reluctant to say "thank you". They'll join if the crowd is cheering, but are hesitant to say it out loud by themselves.