I'm really interested in doing remote antivirus / troubleshooting / breakfix / helpdesk support work. I've been doing it for 5 years in retail and for many years before that for friends and family, I'm certed up to the gills and am good with over-the-phone troubleshooting and dealing with frustrated and angry customers who come to me for help. I'm frustrated with the extra baggage that comes from working in retail (being forced to push services on people they don't need / being forced to promote initiatives that have nothing do with my department to the detriment of working on customer machines) and I want a job where, to be honest, all I'm doing all day is solving your customer's problems and making their stuff work. I'm legally trained so good with paperwork, record-keeping and communication, and sensitive to privacy issues.
Resume: https://www.linkedin.com/pub/sushil-rudranath/5/a58/324
contact: dr_xadium@outlook.com
I'm really interested in doing remote antivirus / troubleshooting / breakfix / helpdesk support work. I've been doing it for 5 years in retail and for many years before that for friends and family, I'm certed up to the gills and am good with over-the-phone troubleshooting and dealing with frustrated and angry customers who come to me for help. I'm frustrated with the extra baggage that comes from working in retail (being forced to push services on people they don't need / being forced to promote initiatives that have nothing do with my department to the detriment of working on customer machines) and I want a job where, to be honest, all I'm doing all day is solving your customer's problems and making their stuff work. I'm legally trained so good with paperwork, record-keeping and communication, and sensitive to privacy issues.