As an introverted engineer Olarker, I strongly disagree that introverted engineers can't do customer support! :)
I do agree that it is a great hiring filter though: we definitely want to work with people that can maybe step out of their comfort zone a little and get a new perspective on the product they build, and the people that use it. You don't have to be a social butterfly, but you shouldn't need to wall yourself off from your customers, or the rest of the company for that matter.
I do agree that it is a great hiring filter though: we definitely want to work with people that can maybe step out of their comfort zone a little and get a new perspective on the product they build, and the people that use it. You don't have to be a social butterfly, but you shouldn't need to wall yourself off from your customers, or the rest of the company for that matter.