Natasha gives a fair shake on the situation - we're incredibly delayed, folks are really frustrated and we've done a sloppy job of updating our timelines. That said, we learned from the few units we shipped out that "kicking the can forward" with firmware updates to add core features (namely Bluetooth) was a poor choice and delaying Lockitron until the product was right was the best call.
While we’ve had most of the firmware in a prototype stage for a while, a few crucial last minute embedded changes were made late in the game (pushing out our fab) and once we put units in the field we found most of the firmware had to be rewritten.
A couple of things we overlooked. When we saw delays on the horizon we committed to updating folks on a regular two week basis via our mailing list and our blog. We added a community where we could answer questions in between the two updates.
But all folks understandably care about is “when will it ship.”
It would be foolish for us to commit to shipping timelines only to slip again - once our Bluetooth is in place we will lay out a concrete timeline for the most delayed units (earliest) and adjust the estimates for later units for which we may not have yet stocked components.
While we’ve had most of the firmware in a prototype stage for a while, a few crucial last minute embedded changes were made late in the game (pushing out our fab) and once we put units in the field we found most of the firmware had to be rewritten.
A couple of things we overlooked. When we saw delays on the horizon we committed to updating folks on a regular two week basis via our mailing list and our blog. We added a community where we could answer questions in between the two updates.
But all folks understandably care about is “when will it ship.”
It would be foolish for us to commit to shipping timelines only to slip again - once our Bluetooth is in place we will lay out a concrete timeline for the most delayed units (earliest) and adjust the estimates for later units for which we may not have yet stocked components.