I know it sucks, but in the meantime have you considered slowing those sync tasks down if the user's "last activity" timestamp is older than a few minutes? You might even be able to make it sync faster for active users with the extra overhead afforded there.

Logins, refreshes, clicks, new things synced, etc... can all update the last activity timestamp.

Is it possible to pay Google and receive a higher quota?

There is a communication gap between them and the developers, the problem is there is no real person to talk and sort things out.

I'm a DevRel person working for Google's Apps APIs, please contact me.

You're incredible guys. Why wouldn't you reach out to him first? Guy spend two years f with you and now he also have to screen your blog for your email too.

Hello @thejbf, I am not able to get your email from Hacker News, please send a test email to me at [email protected]. Thanks for helping out

Yes I did that, had a hard luck finding the email.

Email me. I know someone who might be able to help you.

The sad fact that you, a random HN commentor, likely has a better means to contact Google than their official Dev channels, perfectly illustrates the OP's point.

Kudos for assisting, its just frustrating to realize its needed.

Hello @eitally, I am not able to get your email from Hacker News, please send a test email to me at [email protected]. Thanks for helping out