However, they gave out free bumpers and extended the return period if it was an issue worthy of return.
It took quite a bit of community anger for them to get to this point. They spent a lot of effort doing the "you're just holding it wrong" angle first. The issue isn't that they fixed it by doing -foo-, it's that they considered the fault to be in the user, not their design.
It took quite a bit of community anger for them to get to this point. They spent a lot of effort doing the "you're just holding it wrong" angle first. The issue isn't that they fixed it by doing -foo-, it's that they considered the fault to be in the user, not their design.