Nope I spent hundreds before that, and was a customer for life. Playing for almost a year.

Any company with shtty tech support and pss poor customer service is going to lose customers by making them unhappy and then spiral their stock out of control into a bankruptcy. That includes Facebook themselves, who even after proof that I didn't get gold in the game for my $20, sided with Playdom in banning my account for a day for "unauthorized credit card use" of my own Paypal account.

Here is another thing, Paydom's TOS says I must file a support ticket with them, I did and nothing happened and they ignored the problem, Paypal's TOS says I have to resolve disputes with them which I did by creating a ticket, and then Facebook got upset because their TOS says I have to resolve disputes with them. Which one gets priority? Playdom and Facebook refused to do anything and then banned my account anyway even if I did nothing wrong and I was the one who was punished for a bug in the game that doesn't give me gold I legally paid for with my own account. That is all kind of messed up there and if this is what happens to a typical user who needs a refund due to a bug in the game not giving gold or whatever they paid for, then this whole industry is going bankrupt into another Dotcom bubble burst. You never do this to your customers, never!

I had to buy gold to buy things in the game I needed. Like ISO8 Goo to do special missions to win a special limited edition super hero, buy better weapons, or ISO8 gems to make my super heroes better.

It is hard to explain, but in order to play the game better you need to keep buying stuff. Zynga games are like that as well. If you don't buy stuff then you suffer in the game and other players can beat you up better.

thanks for your reply! Do you find that you get more enjoyment out of these types of games rather than on or offline games where you pay up front without "pay-2-play"?