1. No distractions [people, internet] with clear objectives, later in the day 3pm-7pm. I also require an actual workspace, not the couch in front of the TV.
2. While I have the option of starting my workday early or not, I generally still arrive at the same time every morning and put in my required hours. However I dont believe its efficient. I'm not a morning person. My work in the morning hours is more frantic than planned. But I also dont want my work day to bleed into my personal hours - its a struggle.
3. Despite having various filters before I'm even involved [help desk, jr. devs], everyone considers everything an emergency and will bypass the 'system.' Verbally communicating with people freaking out is key. Everything is a queue with some preemption. And generally any user related emergencies are preempting my actual projects. Its annoying but necessary balancing act.
4. I'm definitely more of the hacker type. I'm not satisfied at just fixing something. I want to know what it does, why its breaking, how can it actually be resolved for good. Usually this surpasses the business desire of just getting things working and patch it later. Sometimes going beyond that is seen as good and other times its a 'wasted' effort.
5. I love IM. But information gets quickly lost. And at some point we decided to start using two IM clients at work (one for dev, one for support) WTF? I find its very efficient for get that quick yes/no answer from devs, but not for users. And email is a much better medium for multiple long questions or answers.
2. While I have the option of starting my workday early or not, I generally still arrive at the same time every morning and put in my required hours. However I dont believe its efficient. I'm not a morning person. My work in the morning hours is more frantic than planned. But I also dont want my work day to bleed into my personal hours - its a struggle.
3. Despite having various filters before I'm even involved [help desk, jr. devs], everyone considers everything an emergency and will bypass the 'system.' Verbally communicating with people freaking out is key. Everything is a queue with some preemption. And generally any user related emergencies are preempting my actual projects. Its annoying but necessary balancing act.
4. I'm definitely more of the hacker type. I'm not satisfied at just fixing something. I want to know what it does, why its breaking, how can it actually be resolved for good. Usually this surpasses the business desire of just getting things working and patch it later. Sometimes going beyond that is seen as good and other times its a 'wasted' effort.
5. I love IM. But information gets quickly lost. And at some point we decided to start using two IM clients at work (one for dev, one for support) WTF? I find its very efficient for get that quick yes/no answer from devs, but not for users. And email is a much better medium for multiple long questions or answers.
6. Away from people - but still accessible