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> Assign agents the biggest piece justifiable

This has always worked like this. Let the person working on the ticket discover the implementation details, break it down into tasks, maybe delegate some after they’ve dipped their toes and know how to split it into sub-tasks better.

And of course, obligatory Shape up mention: https://basecamp.com/shapeup

 help



Can you narrow down your Shape Up citation?

Imagined vs discovered tasks

The way to really figure out what needs to be done is to start doing real work.

https://basecamp.com/shapeup/3.1-chapter-10#imagined-vs-disc...

  imagined   tasks ==      Jira
  discovered tasks == Dark Jira
IMO, tickets for planned work are an anti-pattern. Tickets are good for reactive work: bug reports, support, etc. Use Kanban board for tracking them.

Planned work should be organically discovered from the plan by the developers (or agents) who will be implementing it, not assigned via Jira tickets by the project manager. Shape Up recommedns using Hill Charts for per-scope (vertical slice) progress updates.


This. You always find out new stuff during the development. Nothing ever goes according to the plan.

I have a favourite illustration of the way projects work, right at the top of this page: https://bureau.ru/about/fff/

(The page itself is in Russian. Basically, it’s about the “flexible scope” principle from, you guessed it, Getting Real: https://basecamp.com/gettingreal/02.4-fix-time-and-budget-fl...)




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