Anyone who has had the pleasure of being forced to migrate to their new Fabric product can tell you why sales are low. It's terrible not just because it's a rushed buggy pile of garbage they want people to Alpha test on users but because of the "AI First" design they are forcing into it. They hide so much of what's happening in the background it is hard to feel like you can trust any of it. Like agentic "thinking" models with zero way to look into what it did to get to the conclusion.
It's so bizarre because their devs tools and frameworks are so well thought out. You'd think if they're using those it should come out not janky. But I don't think they do use their own devs tools, and I also don't think it would help.
They don’t use their own tools. It’s react, electron, JavaScript and Python. And I strongly suspect by Indian engineers from the recent learn page write ups