I don’t follow. In this case, the law required everyone to do what they did: provide an update, warn subscribers to update, and eventually drop devices that chose not to heed the warnings.
> Under the federal Emergency Service Call Determination, all operators must block handsets that can't complete Triple Zero calls if they remain unpatched for 28-35 days after the first warning – a rule TPG says it followed.
How would you even begin to pin down what “customer safety” means here? Isn’t it very much in the spirit of safety to say “if it can call at all, it must be able to place an emergency call; if it can’t place an emergency call on the current emergency calling scheme, you have to prohibit all other calling too”?
Plus, safety from unpatched devices on the customers’ network is safety too, right? Would it be “safer” to force the system update onto handsets without letting the subscriber decide?
Plus, just because something is a “priority” doesn’t mean you’re good at it…
What I was saying is that at least in the US any bad thing that happens to a company can be treated as securities fraud. Company had security breach but they said they follow best practices. There likely will be a lawsuit saying that they mislead investors. Not saying it makes sense more pointing out that companies often do get sued for statements they make.
> Under the federal Emergency Service Call Determination, all operators must block handsets that can't complete Triple Zero calls if they remain unpatched for 28-35 days after the first warning – a rule TPG says it followed.
How would you even begin to pin down what “customer safety” means here? Isn’t it very much in the spirit of safety to say “if it can call at all, it must be able to place an emergency call; if it can’t place an emergency call on the current emergency calling scheme, you have to prohibit all other calling too”?
Plus, safety from unpatched devices on the customers’ network is safety too, right? Would it be “safer” to force the system update onto handsets without letting the subscriber decide?
Plus, just because something is a “priority” doesn’t mean you’re good at it…