This isn’t out of the blue. The responder was the lead on rolling out this new translation workflow to the community. Check out the thread (https://support.mozilla.org/en-US/forums/contributors/717387...) and you’ll see people immediately called out the exact potential problems the OP here is complaining about, nearly three months ago. This is no need for the responder to follow up to better understand the complaints. They know exactly what the issues are.