I never understand how people can't see that private companies have a "must make a profit" motive while a non-captured government has a "must help citizenry" motive. Essential services being privately owned means they are incentivized to squeeze more profit in any way they can, to the detriment of their captive customers.
I'm guessing the upper-class managed to convince people of that as well as they managed to convince them of "the dangers of unions". There seems to be (at this point) almost an innate reaction to just hearing "union" or "general strike" that makes people recoil, even though they're necessary part of a society where capitalism exists, otherwise there is no way of stopping it when it outgrows any other concerns.