Okay, let's discard Docker, take all other companies. How are they not accountable? How should I make them accountable? I don't have to do shit here, the facts are what they are, and the legal consequences are what they are. They either are legally accountable or not. Nothing I need to do to make that a reality.
If a company sold me a service with guaranteed uptime, I'd expect the guaranteed uptime or expect a compensation in case they cant keep up with their promises.