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I like that we can advertise to our customers that over the last X years we have better uptime than Amazon, google, etc.


Just yesterday I saw another Hetzner thread where someone claimed AWS beats them in uptime and someone else blasted AWS for huge incidents. I bet his coffee tastes better this morning.


To be fair, my Hetzner server had ten minutes of downtime the other day. I've been a customer for years and this was the second time or so, so I love Hetzner, but everything has downtime.


Their auction systems are interesting to dig through, but to your point, everything fails. Especially these older auction systems. Great price/service, though. Less than an hour for more than one ad-hoc RAID card replacement


Yeah, I really want one of their dedicated servers, but it's a bit too expensive for what I use it for. Plus, my server is too much of a pet, so I'm spoiled on the automatic full-machine backups.


Absolutely understandable :)


I honestly wonder if there is safety in the herd here. If you have a dedicated server in a rack somewhere that goes down and takes your site with it. Or even the whole data center has connectivity issues. As far as the customer is concerned, you screwed up.

If you are on AWS and AWS goes down, that's covered in the news as a bunch of billion dollar companies were also down. Customer probably gives you a pass.


> If you are on AWS and AWS goes down, that's covered in the news as a bunch of billion dollar companies were also down. Customer probably gives you a pass.

Exactly - I've had clients say, "We'll pay for hot standbys in the same region, but not in another region. If an entire AWS region goes down, it'll be in the news, and our customers will understand, because we won't be their only service provider that goes down, and our clients might even be down themselves."


Show up at a meeting looking like you wet yourself, it’s all anyone will ever talk about.

Show up at a meeting where a whole bunch of people appear to have wet themselves, and we’ll all agree not to mention it ever again…


My guess is their infrastructure is set up through clickops, making it extra painful to redeploy in another region. Even if everything is set up through CloudFormation, there's probably umpteen consumers of APIs that have their region hardwired in. By the time you get that all sorted, the region is likely to be back up.


You can take advantage by having an unplanned service window every time a large cloud provider goes down. Then tell your client that you where the reason why AWS went down.


The Register calls it Microsoft 364, 363, ...


365 "eights" of uptime per year.


That's the funniest thing I've heard this morning. Still less than one 9


Reported uptimes are little more than fabricated bullshit.

They measure uptime using averages of "if any part of a chain is even marginally working".

People experience downtime however as "if any part of a chain is degraded".


Feel bad for the Amazon SDR randomly pitching me AWS services today. Although apparently our former head of marketing got that pitch from four different LinkedIn accounts. Maybe there's a cloud service to rein them in that broke ;)


I'd say that this is true for the average admin who considers PaaS, Kubernetes and microservices one giant joke. Vendor-neutral monolithic deployments keep on winning.




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