Also, even if responses are just 20 second after each, there is this constant context switching, which takes more time and attention that if we took literally any other method (in person, email or call).
‘Hi’ ‘I’m’ ‘Trying to get the’ ‘File’ ‘But’ ‘I’ ‘Need’
Etc etc and it’s 20 messages before you have any idea what’s going on. The deluge of notifications is distraction.
Also, even if responses are just 20 second after each, there is this constant context switching, which takes more time and attention that if we took literally any other method (in person, email or call).