> 6. A Friendlier User Experience The more chatbots I use, the more ChatGPT’s interface lets me down. Claude, for example, pops out creative writing you generate in a sidebar that maintains formatting across resolutions and screen sizes. It also has a tab where you can access anything Claude generated for you, including poetry, research, and more. Other chatbots have cool design innovations, too.

Great HCI makes a big difference. The question is who will define the UX paradigm for this new mode of HCI.