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> It's hard to think of any other major tech product where it's acceptable to shift so much blame on the user.

Sorry to be pedantic but this is really common in tech products: vim, emacs, any second-brain app, effectiveness of IDEs depending on learning its features, git, and more.



Well, surely vim is easy to use - I started it and and haven't stopped using it yet (one day I'll learn how to exit)




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