Because of the nature of growth when you can only acquire a user once. By definition, the first customers you get will be the most engaged (because they responded first). As you keep hitting people over and over again, conversion rates tend to decline.
Note that this is not always true in B2B, but even there the first few enterprises you sign will probably be better quality than the last few.
Note that this is not always true in B2B, but even there the first few enterprises you sign will probably be better quality than the last few.