> I hear of companies building bots that do outreach with human voices.
I asked Gemini today how to use my (paid) credits to get more RAM. The conversation was roughly like this: "You have to click on this option". "That option doesn't exist". "You are right, that option doesn't exist. You should consider paying for an upgrade".
My theory about chatbots is that, in general, they are only replacing humans in tasks in which no one really cares whether the problem is solved at the end: if I'm unhappy about my internet connection and the company has a monopoly, then all my call does is ensuring that the company doesn't spend more than legally necessary on a problem they never intended to fix.
All AI is doing is making it easier for you and I to be ignored at scale. So while I don't doubt that some doctors will diagnose people from my phone, they will be shit solutions to the wrong problem.
I asked Gemini today how to use my (paid) credits to get more RAM. The conversation was roughly like this: "You have to click on this option". "That option doesn't exist". "You are right, that option doesn't exist. You should consider paying for an upgrade".
My theory about chatbots is that, in general, they are only replacing humans in tasks in which no one really cares whether the problem is solved at the end: if I'm unhappy about my internet connection and the company has a monopoly, then all my call does is ensuring that the company doesn't spend more than legally necessary on a problem they never intended to fix.
All AI is doing is making it easier for you and I to be ignored at scale. So while I don't doubt that some doctors will diagnose people from my phone, they will be shit solutions to the wrong problem.