Stores won't let you have cash-back from your purchase when using your debit card if you flash the card. You have to insert the card. Some cashiers don't even know that. I don't feel enlightened by that fact. Newer cars won't disengage the hand-break if parked on a slope and you don't have the seat locked in. I don't feel enlightened by that fact. The list of "rules" goes on and on and technology feels oppressive, not empowering.
Maybe is artificial enlightenment?
Right, and this is all you need to point out to burst anyone's bubble who insists on behalf of "the people" that it's all too hard.
It just goes in circles with personal anecdotes that always coincidentally corroborate whatever position someone was already arguing for anyway. What would be really interesting to see is someone making the case against Mastodon but acknowledging that "people I know" weren't confused by it or vice versa.
But when they are faced with two options, one of which is confusing and requires figuring out, and another one that does not, with the first having no clear advantages over the second, why would they bother spending time figuring it out?
1. That didn't work as I expected.
2. I am confused!
3. Oh, that's how it works! I learned something.
Humans go through this every day, in domains technological and not.