They don’t even support businesses. We pay for whatever the highest tier of support is.

We have been emailing our TAM (or whatever Google calls them) for weeks (and opening tickets)

They keep giving us the same fucking documentation link.

Literally useless.

Another instance we were using code from their docs and they refused to help saying they don’t look at code ever

The highest enterprise support tiers at Google cost millions of dollars per month… you probably mean the highest listed on their website for small to medium businesses.

No, it’s in the millions.

Then it’s pretty suprising considering your company would have a direct line to multiple senior people at Mountain View…