Rotations exist, specially in large organizations, or when there's shared responsibility.
Now we're talking nonsense about "you said, he said", this conversation makes no sense. I am much less invested in this than you think.
Straw man [1]. Nobody claimed otherwise.
Rotation or always-on isn’t a substitute for being aware of your customers. Good culture permeate this throughout the organisation. Competent ones have someone at the top ensuring controls are followed.
[1] https://en.m.wikipedia.org/wiki/Straw_man
Can you explain the point you made precisely, in the context of the original subject?
Rotations exist, specially in large organizations, or when there's shared responsibility.
Now we're talking nonsense about "you said, he said", this conversation makes no sense. I am much less invested in this than you think.