Urgent message! Do you have a moment for a quick call? [It's never quick.]
Urgent message! Hi $yourname.
Urgent message! Hi, so I hit this problem where this-and-this doesn't work. Here's an irrelevant part of the logs. We need to sort this before deployment tomorrow. [After couple of these, eventually your PM tells your team to stop fulfilling such requests from other teams, and instead first ask what the billing code for that is, or if they wouldn't rather file a Trac ticket.]
Urgent message! Do you have a moment for a quick call? [It's never quick.]
Urgent message! Hi $yourname.
Urgent message! Hi, so I hit this problem where this-and-this doesn't work. Here's an irrelevant part of the logs. We need to sort this before deployment tomorrow. [After couple of these, eventually your PM tells your team to stop fulfilling such requests from other teams, and instead first ask what the billing code for that is, or if they wouldn't rather file a Trac ticket.]