If you think getting charged asking price is getting fleeced, then you are kind of illustrating my point. I don't want a customer that thinks they are getting fleeced by doing business with me.
I don't want a customer who thinks that paying asking price for a product is me taking advantage of them.
I don't want a customer that thinks I am starting the relationship as an adversary rather than a partner in a mutually beneficial transaction.
I want customers that are happy. I can't make you happy if you already think what I am selling is not worth what I'm charging. We will both be happier if you find a different supplier.
The kind of people that look for an angle on every transaction are the ones that will be the biggest pain in your ass while asking for more than everyone else. That's the generally held wisdom for a reason. It isn't always true, but its true often enough that it normally doesn't pay to play the game.
> And as a customer, if you're not already a subject-matter expert, you have no idea which business is trying to fleece you or not unless you price compare and try for discounts everywhere.
Yes, be a savvy consumer. But also realize that if you go around looking for the lowest price and asking for discounts, you will end up with the cheapest product or service, not necessarily the best value.
> If you think getting charged asking price is getting fleeced, then you are kind of illustrating my point.
No, that's explicitly not what I'm saying.
Of course, you, as an honest business that stands behind their work, prefers customer who are happy to pay your asking price while not being a pain in the ass. But that's going to be exactly the same stance as your competitor who spends half the effort on their product and double the effort on marketing. They really don't want savvy customers to ask many questions, because they don't have a product to back it up.
I never said not to ask questions or to not ask about the product.
I said that people that ask for discounts or generally fixate on the price are, in my and many other’s experience, bad customers.
I’m happy to sit and talk about the service, the features, etc. I’m even happy to discuss pricing if there is a circumstance that merits it like a bulk deal. But a huge red flag is when people focus on price exclusively.
I don't want a customer who thinks that paying asking price for a product is me taking advantage of them.
I don't want a customer that thinks I am starting the relationship as an adversary rather than a partner in a mutually beneficial transaction.
I want customers that are happy. I can't make you happy if you already think what I am selling is not worth what I'm charging. We will both be happier if you find a different supplier.
The kind of people that look for an angle on every transaction are the ones that will be the biggest pain in your ass while asking for more than everyone else. That's the generally held wisdom for a reason. It isn't always true, but its true often enough that it normally doesn't pay to play the game.
> And as a customer, if you're not already a subject-matter expert, you have no idea which business is trying to fleece you or not unless you price compare and try for discounts everywhere.
Yes, be a savvy consumer. But also realize that if you go around looking for the lowest price and asking for discounts, you will end up with the cheapest product or service, not necessarily the best value.