When I wasn't happy with a product, I either used the warranty or (mandatory) 14-day return option depending on the reason why the product wasn't conforming expectations
Perhaps warranty extras are more relevant outside of the EU where warranty laws may be less strict? How even does a payment system do warranty, it knows nothing of the product?
And what is price protection, it sounds like merchants would draw more from the account than you authorised? How would that even work? With iDeal at least, you approve a certain amount for a certain merchant (displayed on a second-factor device so it's not impacted by phishing) and they cannot later charge you more
These protections don’t really exist in the US. The only thing American consumers can really use as leverage to get a return is the threat of a charge back. Even a small amount of chargebacks (merchants call it friendly fraud) can land you in serious trouble with Visa or MasterCard. If you lose the ability to process cards, your business is basically poof — gone.
I have a longer reply in a sibling post (https://news.ycombinator.com/item?id=41276479), but basically, yeah... in the US we have very few consumer protections, so credit cards offer some of that in lieu of a functional government.
They also have much better protections against fraud (if someone steals your credit card and buys something with it, you're not liable... the bank will pay you back).
If you get scammed with a cash-equivalent (like our Zelle or Cash App or Venmo), too bad, there's no way to get your money back. I know people who've lost thousands of dollars that way, and nobody will protect you from that.
Credit cards here obviously charge high interests (and charge the merchants too) but they offer a lot of protections you otherwise wouldn't get.
> If you get scammed with a cash-equivalent (like our Zelle
Fun fact: shifting a significant chunk of liability for fraud away from banks and onto consumers was in fact one of the design goals of Zelle for the banks.
Getting scammed is a problem but it's not super common and the banks have a policy of refunding the money. Society bears the cost that way, and has the incentive to prevent and educate, rather than that it ruins some individual's life
When I wasn't happy with a product, I either used the warranty or (mandatory) 14-day return option depending on the reason why the product wasn't conforming expectations
Perhaps warranty extras are more relevant outside of the EU where warranty laws may be less strict? How even does a payment system do warranty, it knows nothing of the product?
And what is price protection, it sounds like merchants would draw more from the account than you authorised? How would that even work? With iDeal at least, you approve a certain amount for a certain merchant (displayed on a second-factor device so it's not impacted by phishing) and they cannot later charge you more