A less charitable way to look at it is that they weren't taking things seriously before the incident, and they're still not taking things seriously now.
What the most appropriate way to view it is, I don't know. I think I'd need to know way more than I do about Crowdstrike leadership.
This wasn't their first serious blunder this year even, just the most damaging and visible. The nature of their mistakes seem to be exceedingly preventable too, with them failing at textbook SRE practices. Their CEO has now been at the helm of two different companies that have had similar problems under his leadership. The evidence keeps piling up and people want to keep making excuses for negligent behaviors. Why should we excuse facts for hypotheticals?
What the most appropriate way to view it is, I don't know. I think I'd need to know way more than I do about Crowdstrike leadership.