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It's not crazy, but many company divisions are set up in such a way to dilute guilt, and make people feel helpless about fixing issues near them. It will often be difficult to follow a paper trail and find that yes, X Y and Z were the people that decided on a criminally negligent tradeoff.

Just like the unread targets in Wells Fargo, nobody asks for the fraudulent behavior by name, but the incentives often make it inevitable.



> many company divisions are set up in such a way to dilute guilt

not only the internal structure of the firm, but the legal framework in which firms operate, not to mention the cultural mythology situating it all

diffusion of responsibility as one of the defining characteristics of the modern era




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