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It's almost exclusively used by businesses and government to send notifications.

They use SMS because it's a baseline that every phone, smart or dumb, has. No need to have an email address, no need to have an app.

Most people use Whatsapp / Messenger / social media / to a lesser extent iMessage.



> because it's a baseline that every phone, smart or dumb, has

My phone is an IP phone. It doesn't do SMS. Did you mean "mobile phone"?

> No need to have an email address

I'm pretty sure that more people have an email address but no SMS capability, than have SMS but no email capability.


> My phone is an IP phone. It doesn't do SMS. Did you mean "mobile phone"?

UK landlines are transitioning to VoIP. SMS messages sent to UK landlines are read out by a text-to-speech system (well, my parents' does).


Yes; mine does that too. Have you ever tried to use one of those TTS systems? They can just about read standard international English; anything more interesting, like someone's name, and they fall back to spelling-out the letters.




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