> IMO, a 10% service charge without expectation of a tip makes much more sense and is much fairer.
But isn't that basically just forcing a 10% tip on everyone with no regard for actual services rendered? While the tipping practice may be flawed, there is at least some built in incentive for the server to aim for more tips. With a mandatory 10% fee, the server has no incentive to go beyond their duty and the customer has no opt out.
Not really. The 10% is required and disclosed, so it is no difference than raising the prices. Tips on the other hand are an imposition since they are both expected and discretionary.
Sure, the 10% could be included in the price and wages raised, but it doesn't make much difference. It's the difference between a VAT tax and a sales tax - in the end the amount is the same - sales tax is just more apparent to the consumer.
I don't understand your logic that "required & fixed" is better than "expected & discretionary" but if that is how you feel then I'm not going to argue with you. We'll just disagree.
But isn't that basically just forcing a 10% tip on everyone with no regard for actual services rendered? While the tipping practice may be flawed, there is at least some built in incentive for the server to aim for more tips. With a mandatory 10% fee, the server has no incentive to go beyond their duty and the customer has no opt out.