This is the classic fallacy of assuming that because you see comments of type A and comments of type B on the same forum that means they're the same people. They're usually not.
A more accurate way to phrase this is "you can't win with ... people". Whatever you do will end up ticking off some subset of the population.
There’s a similar problem I encounter from time to time: when I self-identify as “conservative” and express opinion C, many people assume I also hold opinions D, E, and F, because “that’s how all conservatives are”.
There's one great piece of advice: "Keep your identity small" [1].
(If people ask me about my political affiliations, I usually answer something like "Hamilton for president! Of maybe Jefferson."; this kind of statesmanship is hard to find now though.)
They are not many multitudes in the US. Good on you, but my experience is that most people stick with one group and regurgitate the party lines. I think this comes mostly from very polarized TV shows.
Likewise, if you disagree with them, they instantly assume that you are with the other group. It is strange.
The two-party system easily evokes the ancient knee-jerk reflexes. The millennia-old "us against them" tends to eschew any nuance and instill the war mentality. Either you are "one of us", and subscribe to the bulk of "our" views, or you are "one of them", and are assumed to subscribe to the bulk of "their" views.
“These people” is presumably a set of people quick to find fault in anything a corporation does, which could be a superset of those two groups. Not sure what kind of fallacy that’s supposed to be.
Those people are in the noise and nobody cares what they think once they realize they just criticize for the sake of it.
That doesn’t change that people seem to think the top upvoted comments being contradictory from day to day represents some kind of inconsistency in the views of the commenters on this site.
This is the classic fallacy of assuming that because you see comments of type A and comments of type B on the same forum that means they're the same people. They're usually not.
A more accurate way to phrase this is "you can't win with ... people". Whatever you do will end up ticking off some subset of the population.