Mobile (iOS, Android), web, vehicle native integrations (Tesla, Volvo, VW, BMW, Audi, Ford), gaming (Xbox, Switch, PS4, PS5), desktop (Mac, Windows, Linux, Chromebook) and voice assistants (Alexa, Google).
Maintaining that variety of front ends must be very labour intensive.
TVs, Wifi connected speakers, home theater systems, Chromecast etc.
A lot of the external frontends are also not made by spotify themselves, but implemented by the manufacturer through Spotify's SDK.
You still want a bunch of dedicated staff to support all that, but it's not as dramatic as it could be.
Mobile (iOS, Android), web, vehicle native integrations (Tesla, Volvo, VW, BMW, Audi, Ford), gaming (Xbox, Switch, PS4, PS5), desktop (Mac, Windows, Linux, Chromebook) and voice assistants (Alexa, Google).
Maintaining that variety of front ends must be very labour intensive.