That category was added after one of our support folks replied, likely for tracking. I don't know why it's private. They may not even know this category is private. Hiding negative shit wasn't a deliberate decision... we're aware of google cache and we don't need to give HN another reason to dunk on us.
> That category was added after one of our support folks replied
FYI, this doesn't appear to be strictly accurate. The OP commented at 23:52 UTC saying that the thread had been made private, and the reply from "Sam-Fly" was not posted until 02:36 UTC.
My point was that the app-not-working category is used in conjunction with support/our team getting involved. I assume this is what Sam meant by "flagged it internally", which was followed by investigation, then a post. I don't see how the timestamps uncover something nefarious.