Years ago I started a Netflix trial account while with the family at my mom's place. I intended it to be for her, and called it 'grandma <her name>'. I ended up paying for it (she never has, directly). But apart from when we're around she barely used it and got back to linear TV (though via internet). Meanwhile, my wife and kids love it and it is among our streaming portfolio (for lack of a better term). So basically it is a Netflix account on someone else's name, though a family member. She kept getting these emails that someone logged in to her account, and every time I answered to her 'yeah that was one of us'. Eventually I changed the email address of the account to my own, and now I keep getting called 'grandma <her name>'. And you know when she watches Netflix? When we're around (well, my kids do then). Now the other day my wife got some kind of confirmation error that this was our account, and ever since the writing's been on the wall that we'll get into trouble on this. Btw, we can only pay for it via gift cards or manual bank transfer. The automated system does not work, and every time it gets our card denied. Honestly, it is an abysmal customer service (my wife tried to sort it out on various occasions w/them; still broken).