"As the analytics overtook decision making, the quality of everything declined sharply."
Pretty much. I'm sure Hollywood execs have always wanted to make as much money as they could, but they also (formerly) didn't want to be known as guys who only made terrible movies. Prestige, vanity, relationships, reputation...unanalyzable human factors are really important for the production of human-centric products like art and entertainment.
Couldn't Have Said It Better. It expands to everything, every job has perks and qualities that cannot be measured qualitatively and optimisations eat into it. As people spend most of their lives working, this degradation destroys people's life satisfaction too.
Pretty much. I'm sure Hollywood execs have always wanted to make as much money as they could, but they also (formerly) didn't want to be known as guys who only made terrible movies. Prestige, vanity, relationships, reputation...unanalyzable human factors are really important for the production of human-centric products like art and entertainment.