It’s nuts that they can ban you without explanation. There should be a regulation that when somebody gets banned that they
* are notified of the ban
* there is an explanation
* some process to appeal
This will get even worse the bigger the tech players get. They can afford to throw a lot of people under the bus because they are only a small percentage of users.
It is because of regulation that they are closing accounts without explanation. I used to run a debit card program with about 250K active accounts.
The account closures are driven by the BSA/AML process (and briefly by operation chokepoint). By law, we are not allowed to tell the account holder the reason for the account closure - this is to prevent scammers (and the overwhelming majority of closures were of shady accounts) from learning the detection pattern and changing their behavior.
So, don't blame the banks/card programs - blame the regulators.
* are notified of the ban * there is an explanation * some process to appeal
This will get even worse the bigger the tech players get. They can afford to throw a lot of people under the bus because they are only a small percentage of users.