Which customers are getting screwed? Posters or viewers on 'free' hosting sites are the products not the customers. Online ad buyers everywhere get cheated, but that is another story.
Many of these giant sites are really in the business of talking money out of investors, so their main business is not really selling a service at all (its "investor storytime").
I don't think that arbitrage model is useful because one side is paying cash and the other is not. Its like calling dating a marketplace, a bad metaphor.
We are specifically talking about the user visible pages of these companies and their “enshitification”
> Facebook's business was providing a common platform for people that know each other to share publicly. Twitter's business was a billboard to share what they're doing. Google's business was to provide a way to find things on the web.
They may have other businesses in banner ads but I’m specifically responding to the question,
> do all platforms go through this? if so, it's very sad.
by trying to make the point that if their business is selling attention, then pissing off end users - thereby reducing the supply of attention - is bad management.
Many of these giant sites are really in the business of talking money out of investors, so their main business is not really selling a service at all (its "investor storytime").
I don't think that arbitrage model is useful because one side is paying cash and the other is not. Its like calling dating a marketplace, a bad metaphor.