> My theory is that just using digital devices for anything is somewhat stressful

I don’t know, talking to the government and figuring out stuff about your taxes or health coverage over the internet is soooo much less stressful than if I have to call, or worse, go there in person, wait an hour, and have to talk to someone who really doesn’t want to solve my problem.

I can now pay my property taxes online and know it’s done, instead of sending them a letter and hoping for the best, that’s such an improvement.