That makes little sense. "It's the users who are wrong" ideology applies when you tell the customers they are holding the iPhone 4 wrong. Or when you ask them whether they don't have phones when you reveal the next Diablo as mobile-only.
No company would argue that users are wrong and that they are not supposed to dial emergency services.
Club of Rome often lamented human overpopulation, so the user you’ve been replying to will undoubtedly share some far-fetched conspiracy theory that won’t make a lick of sense.
