Sadly that's comparable to rent in some places these days, so not so special. But yes I've always been pretty happy with the level of service personally.
Yeah, the rent for my girlfriend and I is within that range, and the first two months we were in the apartment there were a total of six or seven days where our apartment had no heat and management would not answer our calls or emails until the city stepped in due to the number of complaints that we and our neighbors were filing. On the other hand, the hotel we stayed in for a bit during one of those stints had amazing customer service! They let us decide each day by 11 AM whether or not we wanted to extend our stay, and when we finally got confirmation that the heat in our apartment was working, they decided to let us stay until 1 PM with no extra charge just to save us some trouble.
Serious question: how much do you think a full time customer service agent should be paid? (Some background: I've worked at customer service in the past.)
Depends on the rest of the hotel/hospitality equation. I imagine they can be paid more than they are and still have the hotel be profitable, but I have no idea what a reasonable amount looks like.
