> If they are too transparent about exactly how they detect a problem, that makes it much easier for the criminals, scam artists, and dodgy merchants to get around TOS enforcement.
I get that, but I don't see how actually telling people what term of service was violated gives too much leverage to the bad guys.
Neither do I, but I wouldn't expect to see it without really understanding the bad actors and what they're up to. So this could be their best effort. Or it could be that they're just going with a blanket "say nothing" policy because it's too hard to create a more nuanced policy that the CSRs can apply consistently. Or it could just be laziness and a lack of customer focus. It's impossible to say from the outside.
I get that, but I don't see how actually telling people what term of service was violated gives too much leverage to the bad guys.