Technically sure, but in reality that's not the case. I've personally seen people lose their GCP account for weeks over amazingly stupid stuff- if that same stuff happened at AWS I'd get a phone call from an account manager to clarify things and humans would be involved in the decision to shut things down.

Google has a history of excluding humans from their processes, with no recourse for when their automation breaks except to complain online and hope someone important enough hears you. That's not something people can trust.

There isn't. Google is just in the news more frequently simply because they have many customers, but that doesn't make it any less of a problem (across the board, not just Google).