i gave up on newegg years ago when i had to call them dozens of times for a single order, because they kept shipping me the wrong thing, or things missing parts, and hanging up on me when i called them and asked them to please ship me what i actually paid for
it was months into the process that c level staff called me to apologize, and yet it continued for a month past that. the warehouse guy kept calling me over and over on my home phone in tones that i interpreted as threatening, sometimes five or six times in a row
they wouldn't speak to me properly until i had my bank claw the money back
i had been a customer of theirs for 15 years by then, and had never asked them for anything more serious than to check shipping availability. i guess that gets me no loyalty.
never again.
i had switched to them over price. a look at pc part picker shows that's no longer a good choice. every part i looked up had a better choice with a different vendor. live and learn.
it was months into the process that c level staff called me to apologize, and yet it continued for a month past that. the warehouse guy kept calling me over and over on my home phone in tones that i interpreted as threatening, sometimes five or six times in a row
they wouldn't speak to me properly until i had my bank claw the money back
i had been a customer of theirs for 15 years by then, and had never asked them for anything more serious than to check shipping availability. i guess that gets me no loyalty.
never again.
i had switched to them over price. a look at pc part picker shows that's no longer a good choice. every part i looked up had a better choice with a different vendor. live and learn.