That lately has been my experience with Amazon's "tested and refurbished" outlet items. The last three items have all been defective or missing parts despite Amazon's claim that they were thoroughly tested and checked for quality. The funny part is one of the items was bulky and would cost $45 to ship at retail rates. I know Amazon gets a bulk discount but it still couldn't have been cheap for them to process the return. They paid that $45 (or whatever is their discounted rate) at least four times on the item that cost under $200. Wonder if it went on a returns pallet, sold to a liquidator, who then sold it on Craigslist or someplace similar.