I've done a number of charge backs over the years, and they most often are painless. I did have one not go my way though. A hotel I stayed at charged my credit card $100 for parking. I had taken a taxi to get to the hotel. They refused to listen to me, so I did a charge back. They sent my bank a copy of a parking receipt that had no identifying information on it, just basically said, "overnight parking, $100". My bank said that was good enough, and reversed the charge back, no appeal allowed.
But at least the other time a merchant pushed back on a charge back, it worked out better. A South American airline charged me for a flight between two cities in a continent I had never even been to in my life. They used as proof a record that simply showed the flight did actually fly. My bank sided with me.
I've had to do chargebacks with two different banks and both were painless even though something was delivered.